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FAQs
Halden Grove is an online fashion store with a curated edit of elevated everyday pieces for women and men: considered staples and standout items chosen for how they fit, feel and last.
We ship across the United States, with free shipping on every order and no minimum purchase. We do not ship to PO Box addresses.
Orders are processed within 1–2 business days and typically arrive within 3–7 business days, so most orders reach you within 4–9 business days. You will receive a tracking link by email as soon as your order ships.
You have 30 days after receiving your order to request a return, as long as the item is unworn, with tags, and in its original packaging. Sale items and gift cards cannot be returned.
We do not offer direct exchanges. If you would like a different size or item, please return your original order and place a new order once your return has been accepted.
Most of our pieces run true to size, with the cut noted on each product page. If you are between sizes, check the size guide on the product page or reach out and we will help you find the right fit.
Customer Service Hours:
Monday to Friday: 9am to 6pm (EST)
Email: info@halden-grove.com
Phone: +1 505 532-5897
We aim to respond within 24 hours.